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Unable to Download Prudential Retirement Account Info into Quicken 2020

I know there are lots of users already commenting about the same problem. However, I really am not that interested in the actual transactions downloading into Quuicken, what I realy want is to have a Balance downloaded. I know I can do it by manually adding the share count, etc.. but why cany Quicken get this info from Prudential?

Answers

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