Since installing version R23.21 Quicken has crashed several times.

jwt535

No message, Quicken just shuts down. Has anyone else had this problem.

Quicken_Tyka

Hello @jwt535

Thank you for taking the time to visit the Community although I apologize that you haven't received a response. 

If you are still experiencing crashes when using Quicken, and have done so already, please take a moment to review the steps and information available here.

If the trouble persists, I would contact support for more advanced troubleshooting.

https://www.quicken.com/support#contact-support

Thank you,

-Quicken Tyka

GeoffG

Yes, I experienced a crash after recent install. I would suggest installing the mondo patch for the same version available from the link below. No need to uninstall.

Update and Mondo Patch: 2018/2019 Release of Quicken for Windows (Subscription Product)

jwt535

I believe I found the problem. I had added a loan account with "0%" interest. When I selected that account from the account list the crash occurred. After adding a valid number to that field the crashes stopped.

Bryan128

Still, such a condition should not be able to bring down the entire application. They need to do better.

jwt535

I can't disagree with that. However that solution only works once. The next time I edit the account the rate is back to 0%. I leave at 0% and select it in the account list it crashes again.