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new download and will not open

I just purchased online quicken 2020and will not open


  • Greg_the_GeekGreg_the_Geek SuperUser ✭✭✭✭✭
    Did you download the Quicken installation program and then run it? We need more information.
    Quicken Subscription HBRP - Windows 10
  • ps56kps56k SuperUser ✭✭✭✭✭
    just to echo above....
    - you purchased Quicken - from the Quicken online website or where ?
    - did you then download the installer program ?
    - did you then click on and run the installer program ?
    - did it install on your computer - and create an icon on the desktop ?
    - did you click on the red Q icon on the desktop - what happens.... ?
    Quicken 2020 Deluxe - Subscription - Windows 10
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