Quicken slowing my computer down

michaelrhodes1954

After the most recent Quicken subscription update, my computer started slowing down, especially in programs that connect to the internet (browsers, music players, etc.). If I restart my computer, all is well, until I run Quicken again. Quicken itself runs very slow, and causes the computer itself, including my WiFi speed as measured by my provider's web site.

I have followed all the steps in this article: https://www.quicken.com/support/quicken-performance-troubleshooting but it has not made any difference.

All Windows updates are also up-to-date, as are all Quicken updates. Not sure what my next steps are. Any advice?

Quicken version R24.11 build 27.1.24.11, subscription-based

System Information:
Windows 10
Processor: Intel Core i7-6500U CPU @2.5GHz
RAM: 16.0GB
System type: 64-bit OS, x64-based processor

Sherlock

If you haven't already, I suggest you perform a clean uninstall, install and update.  If you haven’t already, you may want to review: https://www.quicken.com/support/using-qcleanui-uninstall-quicken

If the issue persists, you may want to determine if the issue is indeed triggered by the latest update as you stated by reverting to the prior update: perform a clean uninstall, install while disconnected from the internet, and update to the prior patch release.  To update Quicken, I suggest you download and apply the prior Mondo Patch: http://www.quicknperlwiz.com/quickenpatches.html

To prevent any automatic software updates, set your Windows UAC setting appropriately.

michaelrhodes1954

Sherlock, thanks for this suggestion. Sorry I hadn't responded earlier...work is keeping me very busy. I will give this a try over the weekend to see if this helps my situation, and will let you know.

michaelrhodes1954

Sherlock, I performed a clean re-install of Quicken, that did not help. I also reverted as you described, and that, too, did not help. I think my next step will be to reset Windows, as there was also a major Windows 10 release that installed about the same time all this started. If that doesn't work, I'll install Quicken on my wife's laptop, and if that fixes it, it's time for a new computer for me, anyway,

Thanks again.

Osiris43

I am also experiencing very slow response in Quicken that started on or about January 27 2020