Mortgage paying every other week

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This discussion was created from comments split from: Quicken's weekly mortgage loan payment amounts are not correct.
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I am unable to get my loan to work as well.
Here are the details
original amount $263000
amount owing $234045.45
rate 2.14
first payment date jan 5, 2017
compounded semi-annually
payment every other week
amortization 22 years 6 months. (270 months)
payment should be 565.76 - but quicken is not even close.0 -
Hello @JamesX714
Thank you for taking the time to visit the Community to post your issue, although I apologize that you haven't received a response.
If you haven't done so already, I would recommend contacting Quicken Care directly.https://www.quicken.com/support#contact-support
Quicken Care has the ability to initiate a screen share to help isolate the issue with this mortgage account.
Thank you,
-Quicken Tyka
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This discussion has been closed.