Home Alerts & Known Product Issues

RESOLVED 2/11/20: NEW 2/4/20: Ally Bank returns CC-502/505 error

Quicken_NatalieQuicken_Natalie Moderator mod
Some Quicken for Windows Users may receive a CC-502 or a CC-505 error when attempting to add or update accounts with Ally Bank in Quicken.

This is a known issue, as Ally Bank is currently preventing aggregation from Quicken. This should be a temporary issue, however, there is no specific ETA on a resolution at this time. 

If you are receiving a CC-502 error in Quicken, please follow the steps that are available here.

If you are receiving a CC-505 error in Quicken, please follow the steps that are available here

If you would like to be automatically notified of any updates regarding this issue, please "bookmark" this Alert by clicking the yellow star in the upper right corner.

Thank you!

Alert ID: 7374241

 

Comments

  • RESOLVED 2/11/20

    This Alert has been marked as resolved and everyone should be able to add or update their accounts with Ally Bank once again.

    Thank you! 

     
This discussion has been closed.