I have same problem. I'm using Quicken Deluxe Version R24.14 Build 22.214.171.124 (Subscription) with Windows 10. Whenever I initiate a transaction download from any of my online accounts (bank, credit card, etc), using Firefox (latest version), with Firefox action to open QFX file with Quicken Windows program, I get error box in Quicken saying "Close Current File? YES NO". These types of downloads all worked until latest version of Quicken was installed. When presented with the download file, it's as if Quicken thinks it should open a completely new base file (eg a Qdata.qdf) instead of importing a qfx file. If I do it the long way, ie, save the qfx data file to my computer hard drive, then use the Quicken "File Import" function on the saved qfx file, then that all works correctly and properly. So there's no problem with the qfx files from any of the financial institutions. It's the action that occurs when Firefox sends the qfx download file to Quicken that Quicken is not properly recognizing that as a "file import" request but acting like it's a whole new database qdf file that it needs to open. BTW, if you select YES to the "Close Current File" question, you get an error from Quicken saying "Unknown error in opening data file" which is what you would expect if it is trying to open the qfx file and expecting it to be in qdf file format.
Glenn Young said:
Just tried using Chrome to download and it works!!!!!! The problem seems to be between Firefox and Quicken. I hope Quicken can sort this out?
Glenn Young said:
Yes, I reviewed Firefoxes preferences and still did not work Quicken windows window opens, etc.. Still close file dialogue opens in Quicken.
Will have to use chrome till Quicken gets it fixed.
> @Sherlock said:
> If you are not able to import the QFX file by opening the saved file, I suggest you check the Windows Settings for default apps by file type: .QFX should be Quicken Windows.
> Otherwise, check Firefox's Applications settings: about:preferences QFX file should be Use Quicken Windows.
> If the issue persists, I suspect a security feature is interfering with the normal function. Are you using Windows Defender and is Controlled Folder Access enabled?
As I indicated in my original post, Quicken Windows IS GETTING OPENED when I initiate a QFX download from my financial institution (eg, Chase Bank, Barclay Bank) -- but the action that Quicken takes is a pop-up box "Close Current File? YES NO". So the first two suggestions of your reply have no bearing -- Quicken Windows is getting selected and opened. Controlled Folder Access on Windows Defender is not enabled (it is Off). Also, per your last suggestion to Glenn Young, I did a clean install of Quicken -- that had no effect on this QFX handling problem. Also as I mentioned in my original post, when I save the QFX file to my hard drive and then use the Quicken Import function on the file, that works ok and is successful. So the problem has something to do with how Quicken recognizes or opens the QFX file when presented the file from Firefox -- it is not recognizing it as a QFX file and so is issuing the prompt "Close Current File? YES NO".