Can't get Portfolio X-ray to work - SAMLERROR: Redirect failed

Randy40
Member ✭✭
When I try to use Portfolio X-ray I get this error message:
SAMLERROR: Redirect failed
Anyone know a fix?
Thanks
SAMLERROR: Redirect failed
Anyone know a fix?
Thanks
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Comments
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Hello @Randy40,
Thank you for taking the time to visit the Community and post your issue, although I apologize that you have not yet received a response.
It seems that the Community may need a bit more information to be able to assist you further. Please take a moment to review the information available here and post back to let us know what version/release of Quicken you're using.
The more information you can provide regarding this issue will help the Community to better understand and assist.
Thank you,
Quicken Natalie
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Hello - I get the same error - and have been getting this error for some months now. In fact, I'm not sure Portfolio X-Ray has ever worked for me.
Using Quicken Premier
Version: R24.14
Build: 27.1.24.140 -
Using Quicken Premier
Version: R24.14
Build: 27.1.24.14
Membership valid until January 25,20210 -
Hello @Randy40 & @StGeorge,
Thank you for providing these additional details!
If you have not already done so, I suggest taking a look at the Discussions found here and here, where other Users have also received the SAMLERROR when attempting to use the Portfolio X-Ray.
Please post back to let us know if the suggested solutions in these Discussions help to resolve this matter for you.
Thank you,
Quicken Natalie
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This resolved the issue for me. Thanks!2
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@Quicken_Natalie
Thanks for the two links in your prior message. Both helpful. But ...
I was able to track this down to inclusion or exclusion of one specific security - a bond. It's ticker is not an exchange traded ticker, but neither are another 19 bonds that do not create the problem. The symbol I am passing through is also not specifically unique or different than the other 19. I am at a loss at this stage as to why this one security causes the SAMLERROR error. Still investigating.
Assuming it is ticker based (inside quotes)
"KS Law 5% 090123" causes the error
"KS Lea 5% 090124" does not cause the error.
I suspect there is something else involved. Both bonds carry the Quicken type = Bond, Asset Class = Domestic Bond.
(This all applies on a copied/validated file using QW-Subscription R25.10.)
On another note, FWIW, these 'bonds' (or any other security) with non-exchange tickers or with CUSIP as tickers do not get factored into the Morningstar X-Ray summaries. That is understandable and not unexpected by me, but I don't know that it is documented anywhere.0
This discussion has been closed.