Quicken on the Web entries not showing up on Quicken desktop after Cloud Sync
Several weeks ago, my Quicken on the Web entries stopped showing up on my Quicken Windows desktop. I cleared transactions on Quicken on the Web and/or updated memos and categories. Then I closed Quicken on the Web. The next time I opened my Quicken desktop and did a Cloud Sync, the same transactions showed up with a blue dot as well as the old memos and categories, as if I had never touched them. So several days ago, I spent about an hour on the phone with Quicken customer service. They took me through a process and at the end, my Quicken on the Web entries were again showing up in Quicken desktop. This morning, I did a series of updates on Quicken on the Web and this afternoon, when I opened Quicken desktop, none of them showed up. I am back to the same problem again. Anyone know if this is an ongoing glitch? I'm unable to use Quicken on the Web until I resolve it for good. Thanks for the help!
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