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Auto download from American Express does not display transactions in Quicken

I have version 2020 Deluxe, 5.14.3.
MAX OS - 10.11.6
Logon to Quicken and click on auto download. American Express is configured to automatically download transactions. Observe no errors. I can see the download date and balance on AM Ex web site is correctly reflected in Quicken , when you click on 'Today's Balance'. But the transactions that were down loaded do not appear in the register. This issue started to happen after 5.14.3 was installed. I deactivated and reactivated the down load, that has not worked.

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