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Berkshire Bank in Massachusetts scheduled update

Berkshire Bank recently added a verification code sent to a mobile phone. The issue is that it is requiring the phone number every time a transaction download is requested. Has anyone else had this issue?

Best Answer


  • Hello @Tom Strange,

    Thank you for providing the details of this issue to the Community, although I apologize that you have not yet received a response.

    What version/release of Quicken are you using? You can find that by going to Help>About Quicken. Also, please see this FAQ for details on adding more information to your post so that other Community members are best able to assist you.

    If you have not already done so, I suggest taking a look at the information available here regarding additional authentication being requested by your financial institution.

    Thank you,

    Quicken Natalie

  • Tom StrangeTom Strange Member ✭✭
    Hi Natalie, The issue is not that it asks for the multiple authentication. Other sites do this, but it is happening every time. Right at the moment I have to end the Quicken task because it is not completing the update.
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