ScanGear fails to scan, locks up Quicken 2020

After 2 weeks of trying I have yet to be able to use ScanGear to upload documents. I can preview all day, but when clicking Scan nothing happens. Not only that but I cannot close scangear to try again, thus have to force close using task manager to retry.

This has happened on two different scanners and was one of the reasons I stopped using Quicken back in 2016.

Since this is clearly not important to Quicken, why is ScanGear still in the program? If you plan to keep it, when will it start working again?

PS - please do not attempt to blame my scanner. My scanner works just fine with every other application I use.
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