Online Banking Errors [edited]

YOu know there is problem with online banking so why do you make loose our time on the phone with you. Please update your [removed - profanity] support site with proper information. Here what you say on the support site:
"If this occurs when trying to add an account
Wait 24 hours and try to add the account again. If you are still getting the error after waiting 24 hours, please Contact Support."

Then we go on the community, you are saying you are aware of the problem so why make us contact you. [removed - abuse]