Home Alerts & Known Product Issues

RESOLVED 3/14/20; NEW 3/3/20: Comenity Branded Cards returning an OL -221 error

Quicken_NatalieQuicken_Natalie Moderator mod
Some Quicken for Windows Users may receive an OL-221 error when attempting to add or update Comenity branded card accounts in Quicken.

We are aware of the issue and are working with our Service Provider to find a solution.

Please allow 24-48 hours before attempting to update again. 

List of affected financial institutions:


Home Shopping Network Credit Card
Farmers Rewards Visa
AKC Visa Card
AKC Visa
Chadwicks Credit Card
Victoria's Secret Credit Card
Lane Bryant Credit Card
Bon-Ton Credit Card
New York and Company Credit Card
Lexus Pursuits Visa
Kay Jewelers Credit Card (Comenity)
Stage Stores Credit Card
Zales Credit Card - The Diamond Store
Ann Taylor Loft Credit Card
Ann Taylor Credit Card
Gordons PLCC
Pottery Banrd Credit Card
J.Crew Credit Card
Avenue Credit Card
J Jill Credit Card
Express Credit Card
Childrens Place Credit Card
The Limited Credit Card
Jared The Galleria of jewelers  (Comenity Bank)
American Signature Furniture
Gander Mountain MasterCard
Silhouettes Credit Card
Boscovs Credit Card
Wayfair
The Roomplace - Credit Card
Gordmans
Samuels Jewelers
Woman Within
Talbots Credit Card
Bergners Credit Card (30025)
Bergners Credit Card (30077)
Ann Taylor MasterCard
Pier 1 Imports Rewards Credit Card
Talbots Credit Card
Ashley Steward Credit Card
Loft MasterCard
Arhaus Furniture Credit Card
My Points rewards Visa
Peebles Credit Card
Bealls Credit Card
Palais rotal Credit Card
Value City Furniture Credit Card
Metrostyle Credit Card
Goodys Credit Card - Beta
Newport news credit Card
Fashion Bug Credit Card 
Eddie Bauer Credit Card
Restoration Hardware Credit Card
Marathon Visa Credit Card
Carson's Credit Card
American TV Credit Card
Boston Store - Credit Card
Abercrombie & Fitch Credit Card
The Buckel Credit Card
Pottery Barn Kids Credit Card
Herberger's Credit Card
Bon-Ton Stores Credit Card (Younkers)
Toyota rewards visa
Zales Credit Card
Piercing Pagoda Credit Card
Taylor Rental Credit Card
Taylor Rental Commercial Credit Card
Taylor rental Discover Credit Card
The Company Store Credit Card
Iddeal Jewelry Credit Card
The Sportsman's Guide Visa
TigerDirect Credit Card
Tog Shop VIP Credit Card
Torrid Credit Card
Total Rewards Visa Credit Card
Trek Bicycles Credit Card
True Value Credit Card
True Value Commercial Credit Card
True Value Discover Card
UnderGear Credit Card
Venue credit Card
West Elm Credit Card
Orbitz Rewards Visa Card
Westgate Resorts MasterCard
WinterSilks Credit Card
Younkers Credit Card
Your Tuition Solution
Z Gallerie Credit Card
Zales GEM Account Credit Card 
Forever 21 Visa Credit Card
My BJ's Perks Master Card Credit Card - Business
Modell's  MVP Credit Card
Modell's MVP Visa credit Card
H3 WellnessPlus Dental Credit Card
GameStop PowerUp Rewards Credit Card
Kohler Generators Credit Card
Saturday Night Live MasterCard
My BJ's Perks World For Business
MY BJ's Perks MasterCard Credit Card - Personal
Jessica London
Toyota Visa Signature Credit Card
Caesers Rewards
Williams Sonoma VISA Rewards
Roman's Credit Card
Good Sam Credit Card
Ultamate Rewards Mastercard
Sony Rewards Visa

If you would like to be automatically notified of any updates regarding this issue, please "bookmark" this Alert by clicking the yellow star in the upper right corner.

Thank you!

Alert ID: 7454671


 

Comments

  • Quicken_NatalieQuicken_Natalie Moderator mod
    RESOLVED 3/14/20

    This Alert has been marked as resolved.

    Everyone should be able to add or update their Comenity branded card accounts in Quicken once again.

    Thank you! 

     
This discussion has been closed.