I just renewed my subscription to Quicken.. for 35+ bucks . Bought wrong version - Starter -

DianneG
DianneG Member
I just received a notice that the renewal I just purchased is a "starter" rather than the one I have had for years and years... please can someone in "support" please help me!!
[email address removed]

Comments

  • UKR
    UKR SuperUser ✭✭✭✭✭
    Contact Quicken Support on the phone. They can help you unravel this directly.

    Quicken Support:

    • To contact Quicken Support, please use this link only:
      https://www.quicken.com/support#contact-support  and select Chat or Phone support.
      Phone support is only available during posted business hours. The phone number can be found at this website.
    • If you are eligible for Premium Support (purchased separately or included as part of your subscription to Quicken 2018+ Premier or HB&R) call the number that can be found at the top of your My Account page at https://www.quicken.com/my-account  (US) or https://www.quicken.com/canada/my-account (Canada) next to "Quicken Premium Support"  when you log in with your Quicken ID.
    • Other links or phone numbers found elsewhere on the Internet, even in some posts or emails received from other Community members, may not be from Quicken or may not be up-to-date. Use those at your own risk.
    • Unlike other so-called "Quicken support providers", the real Quicken Support is free for all currently supported versions.

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