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Navient online bill shows up as two reminders, can I combine them into one?

I added Navient as a biller, I have two consolidation loans that show up as individual payments/reminders, but are actually paid simultaneously, a single monthly payment. Can I link the two online bills to a single reminder or combine them in some other fashion so it appears in the register as it actually occurs, and still use the online functionality? Not finding a way to accomplish that easily.


  • Quicken_NatalieQuicken_Natalie Moderator mod
    Hello @davecad,

    Thank you for taking the time to visit the Community and post your inquiry, although I apologize that you have not yet received a response.

    The Community may need a bit more information to be able to assist you further. Please take a moment to review the information available here and post back to let us know what version/release of Quicken you're using.

    The more information you can provide regarding this issue will help the Community to better understand and assist.

    Thank you,

    Quicken Natalie

  • davecaddavecad Member
    Not sure the version is relevant but on US Version
    Year 2020
    Version R25.18

    My Navient consolidation loans do have 2 unique account numbers but are paid as a single item. They appear as individual reminders (shown in the screenshot). If I link one item to an existing reminder the other remains. I'm sure I can't change how Quicken interprets the bills given how the biller provides the info, but the crux of the questions would be can I link both bills to a single reminder. Certainly not earth shattering to manually address this one way or another but thought maybe I'm missing a workaround somewhere.
  • Quicken_NatalieQuicken_Natalie Moderator mod
    edited March 14
    Hello @davecad,

    Thank you for providing these additional details, although I apologize that you have not yet received a follow-up response.

    Unfortunately, I am not seeing a way to link two separate Online Billers to a single Bill Reminder in Quicken. 

    You may consider creating an Idea post requesting that this ability be added to Quicken. 


    Our developer's review Idea threads to get an idea of what people would like Quicken to offer.

    Thank you,

    Quicken Natalie

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