All my accounts update but one, since 2/29 from the same credit union

I have windows, and have more than one account at the same credit union, all accounts update except one I get no error messages can you help me?


  • Boatnmaniac
    Boatnmaniac SuperUser ✭✭✭✭✭
    edited March 2020
    One of these usually works for me when I have a similar issue come up.
    First, try "Update Now" (Account Details>Gear Icon).
    If that doesn't work, try "Reset Account" (Account Details>Online Services tab).
    If that doesn't work:
    1. Account Details>Online Services tab>Deactivate
    2. Account Details>General tab>delete all financial information (name, account number, routing number, ID number, etc.) in the top right corner of the tab.
    3. Repeat for all other accounts you have with that credit union.
    4. Account Details (it doesn't matter which credit union account)>Online Services tab>Set up Now
    5. Quicken will prompt you during the set up process after your credit union data downloads to either Add New Account, Ignore or Link to an Existing Account.  Link each downloaded account to the appropriate existing Quicken account.
    (QW Premier Subscription: R39.23 on Windows 10)