How do I remove an "add account" screen that pops up at closing?

John Russo
John Russo Member ✭✭
in Errors and Troubleshooting (Windows)
Quicken keeps presenting this screen every time that I try to close the program. I already have the account -- American Express in my Account List.

Answers

  • Quicken_Tyka
    Quicken_Tyka Alumni ✭✭✭✭
    edited March 2020
    Hello @John Russo

    Thank you for taking the time to visit the Community to post your issue, although I apologize that you haven't received a response.

    If you haven't already, please take a moment to review the steps and information available here.

    Please let us know if these steps work to correct the issue.

    Thank you,
    -Quicken Tyka
    ~~~***~~~
  • UKR
    UKR SuperUser ✭✭✭✭✭
    Is this red message, on the One Step Update Summary screen, the message you are talking about?
    If not, please capture one or more images of the parts of your Quicken window showing the issue, sensitive information blacked out as necessary to protect your privacy but annotated to describe the situation, and attach the image(s) here?
    https://community.quicken.com/discussion/7867159/faq-how-do-i-post-a-screenshot-in-the-community-from-windows#latest


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