How do I unhide my transactions lists in my student loan accounts?

:( Recently, I have not been able to view any of my transaction lists in any of my student loan accounts. When I go into edit any of the affected accounts and look at the account details tab, the box "hide in account transaction lists is checked and grayed out. When I try to deactivate web connect, I receive a message that I have transactions to view but can't view the accounts transaction list. Any ideas?