Home Announcements

FYI: Quicken Support Hours of Operation

Quicken SarahQuicken Sarah Administrator, Moderator mod
edited March 19 in Announcements
Hello All,

Due to Covid-19 our Quicken Support Team hours of operation will be temporarily changing.

As of 3/21/20 Quicken Phone and Chat Support will be available from 8 am to 5 pm Monday through Friday (PDT).

The Quicken Community will continue to be available 24x7.

We do not yet have an anticipated timeframe for returning to our regular support hours, but encourage you to "bookmark" this Announcement to receive updates as they develop.

We appreciate your understanding and hope everyone is staying safe and healthy during these trying times.

Comments

  • Quicken KathrynQuicken Kathryn Administrator admin
    Hello All,
    We're happy to report that our customer support team has been able to quickly adjust to the new restrictions that have been put in place due to Covid-19.

    Beginning April 4th, we will once again have weekend chat support available from 8 am to 5 pm PDT on Saturday and Sunday.  

    We will continue to monitor the situation as we work to return to our regular support hours.  Thank you for your patience and understanding!
    Quicken Kathryn
    Community Administrator
This discussion has been closed.