Downloaded my QMac 2020 Quicken Deluxe

Beth Aversa
Beth Aversa Member ✭✭
edited April 2022 in Download, Add/Update Accounts (Mac)
I was using Quicken 2017 and just today updated to the 2020 version. When I downloaded and installed the new version, it installed on to a 2013 version, which has my data all fouled up, not showing current accounts and the amounts in my accounts are wrong, at least I hope they are.

Comments

  • Beth Aversa
    Beth Aversa Member ✭✭
    FYI my Quicken is on a Mac
  • Quicken_Tyka
    Quicken_Tyka Alumni ✭✭✭✭
    Hello @Beth Aversa

    Thank you for taking the time to visit the Community to post your issue, although I apologize that you haven't received a response.

    It sounds like an older file was converted instead of the current file.

    To check, can you open the 2017 version of Quicken, and view the data file?

    If this looks correct, please go to File > Save a Backup and save the backup to the desktop so it's easy to find.

    Then, please see the instructions on converting to the new subscription version available here.

    Be sure to follow the instructions under the link:

    "Converting from Quicken Mac 2015,2016 or 2017 to the Subscription Release of Quicken for Mac"

    Let me know how it goes!

    -Quicken Tyka
    ~~~***~~~
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