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My Quicken Premier 2018 register has become corrupted.

macs7827
macs7827 Member ✭✭
It is taking downloaded transactions and throws them everywhere. When I trying to reconcile accounts I get 2 or 3 transactions for the month. That is not the case, I have more than 60 checking eft or ach transactions per month. I have had this trouble since late January this year, when I started having troubles with two credit card accounts.

I have paper statements for the past 3 years. Can I start a brand new data file, starting with January 2019, and just do manual data entry?

Any help you can give me would be appreciated.

Answers

  • Sherlock
    Sherlock SuperUser ✭✭✭✭✭
    If we want to, we may always start over: select File > New Quicken File...

    You really should try to figure out what is causing the problem you're having so as to avoid repeating it.
  • macs7827
    macs7827 Member ✭✭
    Thanks for thee speedy reply Sherlock,

    I had all accounts in good order and balanced at the first of the year. Then I had surgery and left the computer alone for several weeks. I had two credit cards that I had to get new numbers for. One kept getting hacked and I was always having to do almost a full account setup every time I had to enter data for that one. So I just ignored the renewal notices when they came. That card finally fell off the radar, and the problems went away. I think I will follow your suggestion on the new quicken file.

    I usually back up weekly and if I have a very busy time more often than that. I have tried restoring back ups and eventually it comes down to the same thing. Data gets thrown around, either auto downloaded or manually as I write the checks. They wind up helter skelter.

    I do believe I won't renew Quicken this year.

    Thanks, Dan
  • Sherlock
    Sherlock SuperUser ✭✭✭✭✭
    macs7827 said:
    Thanks for thee speedy reply Sherlock,

    I had all accounts in good order and balanced at the first of the year. Then I had surgery and left the computer alone for several weeks. I had two credit cards that I had to get new numbers for. One kept getting hacked and I was always having to do almost a full account setup every time I had to enter data for that one. So I just ignored the renewal notices when they came. That card finally fell off the radar, and the problems went away. I think I will follow your suggestion on the new quicken file.

    I usually back up weekly and if I have a very busy time more often than that. I have tried restoring back ups and eventually it comes down to the same thing. Data gets thrown around, either auto downloaded or manually as I write the checks. They wind up helter skelter.

    I do believe I won't renew Quicken this year.

    Thanks, Dan
    When a new card is issued, instead of creating a new register, I suggest you deactivate and reactivate the Online Services of the current register taking care to link the account found at the financial institution to the existing register.
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