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report says subscription expired but it is on auto renew

caseypcaseyp Member
I can't download my reports because I keep getting a message saying my subscription is expired but it auto renewed on 3/6/20

Answers

  • jacobsjacobs SuperUser ✭✭✭✭✭
    So if you go to Quicken.com and log into you account, is it showing that your subscription is valid through 3/6/21?

    Try logging out of Quicken and then logging in again. (On the Quicken menu, it's the Sign Out option.) This should refresh your subscription parameters in your Quicken and allow you to proceed. If that doesn't work, post back here. 
    QMac 2007 & QMac Subscription • Quicken user since 1993
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