Home Alerts & Known Product Issues

RESOLVED 3/23/20 Royal Bank of Canada Returns -28, CC-501/101, CC-502/102, CC-505/105 or CC-555/155

Quicken SarahQuicken Sarah Administrator, Moderator mod
We are investigating reports of Quicken for Windows and Mac Canada Users receiving an error when attempting to connect with Royal Bank of Canada (RBC) or other Canada Financial Institutions.

We have escalated this issue to our service partners and are working to restore connections as quickly as possible.

If you would like to be automatically notified as updates and/or a resolution is available, please "Bookmark" this Alert by clicking the Yellow Star icon in the upper right corner.

Thank you!

Comments

  • Quicken SarahQuicken Sarah Administrator, Moderator mod
    edited March 26
    RESOLVED 3/26/20

    Hello All,

    This issue has been resolved and all Quicken for Windows and Mac Users should no longer receive an error adding/updating accounts with Royal Bank of Canada (RBC).

    Thank you!
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