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Quicken shows a credit card with multiple users as separate cards and doubles the entries

Have a credit card with multiple users, Quicken Lists them as separate cards, and shows one with a zero balance, but, imports some data from both creating double entries. It does not simply mirror them and make a pure duplicate or i would just delete one or the other. Instead it picks and chooses to cross mingle the charges. If i go though and reconcile each double charge (besides from taking a ton of time) it then changes the balance… any suggestions? Thanks!


  • FrankxFrankx SuperUser ✭✭✭✭✭
    Hi @ewshoe,

    Can you tell us the name of the financial institution?  Also, when you say multiple users - is that 2 or more than 2?  And lastly, is it possible to determine which one of the users are the "primary" user?


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