Balance is missing

This discussion was created from comments split from: Balance in Accounts section is not correct.

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  • jscork
    jscork Member
    Recently moved to Mac from Windows. The balances in my checking account just seem to show a cumulative amount, not my actual bank balance after each transaction. I did not have this issue yesterday. The amounts I show for each trxn are Deposit, Payment & Balance. The balance at top of register is correct. What is would show as an example is:
    (starting bal=100)

    Payment 25.00
    Deposit
    Balance -12,550 (whereas it should show 75.00)
  • Hello @jscork

     

    Thank you for reaching out on the community and telling us about your issue. Generally when balances aren't showing chronologically it's caused by the column sorting being not on date. 


    You'll see here that on the column headings inside the register that there's a little blue arrowhead by the date column. go ahead and click on the date column header and that should cause the sorting to go chronologically again. You can also click on it again depending whether you want the newest transaction to be on the top or the bottom. 

     

    Please let us know if this helps resolve the issue for you.

     

    Thanks,

     

    Quicken Francisco


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