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When the option to schedule payments in the future will be available (Very Important)

Quicken Team:

I have been using Quicken for over thirty years (running under DOS)

and very pleased with Quicken all these years. As it was suggested,

I already started making payment using Quicken Bill Mgr

starting this month and unfortunately, I realized that the software was not

ready, Since the beginning of the month I already made three phone calls

to Quicken Tech Support to report issues that I was told were going to be

reported to the developing area to fix.

1: Issue number one, when trying to enter a check payment, the program will not

accept the payment date that I requested.

Technical support instruct me to modify the payment request several times

until the correct date was accepted, unfortunately, that caused quicken Pay Mgr

to generate seven (7) identical payments.

Evidently this is a bug in the software, Quicken Bill Pay would not allow generating

duplicate entries, any entry with the same vendor, date and amount would be rejected

as a duplicate transaction.

In addition to that, this software error (seven duplicate payment) exceeded my quota

of monthly check payments.

The worse problem that I just found out is that under Quicken Bill Mgr I am not able

to schedule future payments. the feature that was always available in Quicken Bill Pay.

The limitations on amount of transactions per month are also a terrible mistake. Everybody

will be willing to pay extra when the monthly payments are exceeded.

I am extremely upset and disappointed that we are forced to migrate from a robust

payment software (Quicken Bill Pay) to another product (Quicken Bill Mgr) that

at list contains the same essential features that we were used to.

I greatly appreciate it if you can get all these issues resolved very soon.

RicardoF

Quicken Premier subscription 2020

Best Answer

Answers

  • RicardoFRicardoF Member
    NotACPA:
    Thank you for your reply, not the answer that I expected, reading a lot of the comments from other Quicken users a lot of them are very disappointed, as I am, with the fact that features available in Quicken Bill pay are not in Quicken Bill Mgr.
    I hope the developer will make an effort to take care of this issues ASAP.
    RicardoF
  • NotACPANotACPA SuperUser ✭✭✭✭✭
    Well, it's not just the Q developers ... it's also the developers at the 3rd party service that actually performs the Bill Pay.
    Which is why it's unknown as to when this feature will be added.
    Q user since DOS version 5
    Now running Quicken Windows Subscription,  Home & Business
    Retired "Certified Information Systems Auditor" & Bank Audit VP
  • newportsailornewportsailor Member
    I would agree with these comments....this is very disappointing. I am in the same boat. The fact you can not select a future payment date seems as about as basic as it gets. Why is this NOT supported? Can it be added? If so, when?
  • whitelightwhitelight Member ✭✭
    edited March 31
    [removed - disruptive]
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