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Quicken Win not working with internet proxy requiring username/password login
As a result of COVID-19 I am now forced to use a proxy server for my internet, and it uses a username/password.
Quicken will be super-slow at launch and will fail downloading/updating transactions; I troubleshooted this and it's due to the proxy -- specifically, according to the IT department, "the application fails in implementing RFC https://tools.ietf.org/html/rfc7617 as required".
Every other application (Zoom, Skype, etc. etc. ) works perfectly well with the setup of having to use a proxy (most of them ask me at some point for the username and password for the proxy) -- Quicken, which I have to pay for, doesn't.
Please fix this.
Quicken will be super-slow at launch and will fail downloading/updating transactions; I troubleshooted this and it's due to the proxy -- specifically, according to the IT department, "the application fails in implementing RFC https://tools.ietf.org/html/rfc7617 as required".
Every other application (Zoom, Skype, etc. etc. ) works perfectly well with the setup of having to use a proxy (most of them ask me at some point for the username and password for the proxy) -- Quicken, which I have to pay for, doesn't.
Please fix this.
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Comments
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If you haven't already, I suggest you set up a Windows Credential to authenticate with the proxy: open Control Panel > User Accounts > Credential Manager > Windows Credentials and select Add a Windows Credential0
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Thanks, IT did not suggest that and unfortunately it does not work. I asked and it's an "Ubuntu", not Windows machine. Tried adding it to Generic Credentials and did not work either.0
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Mike Borsetti said:Thanks, IT did not suggest that and unfortunately it does not work. I asked and it's an "Ubuntu", not Windows machine. Tried adding it to Generic Credentials and did not work either.0
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Sherlock,
Thanks, but that solution doesn't work either. This is what I got: "Our current solution is simple and works with all company-supported applications; Quicken is not one of them. I suggest you take the issue up with the vendor as they don't conform to internet standards: they should urgently fix this."0 -
Mike Borsetti said:Sherlock,
Thanks, but that solution doesn't work either. This is what I got: "Our current solution is simple and works with all company-supported applications; Quicken is not one of them. I suggest you take the issue up with the vendor as they don't conform to internet standards: they should urgently fix this."
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thecreator - User of Quicken Subscription R32.12 USA & Quicken 2017 HBRP R20.6 USA
Windows 10 Pro 32 & 64-Bit Build 21359.1
also Windows 10 Pro 64-Bit Build 19042.928
Note: Holding Down the Left Shift Key or Left Ctrl Key produces Window with Quicken 2019 in the Title Bar when click About Quicken,
View: https://community.quicken.com/discussion/7859218/work-with-copies-of-your-actual-quicken-data-files/p1?new=10 -
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Mike Borsetti said:Am running Windows 10 Pro, latest version (Build 18363)
"Thanks, IT did not suggest that and unfortunately it does not work. I asked and it's an "Ubuntu", not Windows machine. Tried adding it to Generic Credentials and did not work either. "
thecreator - User of Quicken Subscription R32.12 USA & Quicken 2017 HBRP R20.6 USA
Windows 10 Pro 32 & 64-Bit Build 21359.1
also Windows 10 Pro 64-Bit Build 19042.928
Note: Holding Down the Left Shift Key or Left Ctrl Key produces Window with Quicken 2019 in the Title Bar when click About Quicken,
View: https://community.quicken.com/discussion/7859218/work-with-copies-of-your-actual-quicken-data-files/p1?new=10 -
The proxy is Ubuntu: https://en.wikipedia.org/wiki/Ubuntu
It was explained to me that credentials are for the machine you're trying to log into, and the proxy is not a Windows machine.0 -
Mike Borsetti said:The proxy is Ubuntu: https://en.wikipedia.org/wiki/Ubuntu
It was explained to me that credentials are for the machine you're trying to log into, and the proxy is not a Windows machine.0 -
Hi @""Mike Borsetti" ,
I would suggest that you disable the Proxy when connecting to Quicken servers. See if Quicken works from your location with the proxy, disabled.
If you can't correct, then the problem is elsewhere. If you can connect, then the problem is Quicken Security, in not allowing proxies access. It could be criminal in nature.
thecreator - User of Quicken Subscription R32.12 USA & Quicken 2017 HBRP R20.6 USA
Windows 10 Pro 32 & 64-Bit Build 21359.1
also Windows 10 Pro 64-Bit Build 19042.928
Note: Holding Down the Left Shift Key or Left Ctrl Key produces Window with Quicken 2019 in the Title Bar when click About Quicken,
View: https://community.quicken.com/discussion/7859218/work-with-copies-of-your-actual-quicken-data-files/p1?new=10
This discussion has been closed.