Home Alerts & Known Product Issues

Resolved: 3/29/20: Crash issue with Quicken Canada 25.19 Release

Quicken KathrynQuicken Kathryn Administrator admin
Users are reporting that One Step Update is causing the new Quicken Canada Windows release, 25.19, to crash.  We are investigating this issue and hope to have a resolution as quickly as possible.  

For updates on this issue, please 'follow' this thread by clicking the yellow star on the upper right.
Quicken Kathryn
Community Administrator

Comments

  • Quicken KathrynQuicken Kathryn Administrator admin
    Hello All,
    We've reverted the 25.19 patch in order to further prevent this issue.  If you are experiencing a crash with the 25.19 release, please uninstall and reinstall Quicken, and you will be updated to the patch prior to the 25.19 release.

    Thank you for your patience while we investigate this issue.
    Quicken Kathryn
    Community Administrator
  • Quicken KathrynQuicken Kathryn Administrator admin
    edited April 2
    We have released a new patch, 25.22, for Quicken Windows Canada, that resolves the crash issue with the older version of the patch.  This release is available for everyone, and will be sent to you through your product automatically.  

    You can find the manual patch and release notes here: https://www.quicken.com/support/update-and-patch-20182019-release-quicken-windows-subscription-product


    Quicken Kathryn
    Community Administrator
This discussion has been closed.