All of my accounts and payee information is N/A

mmini Member
All of my accounts and payee information is N/A. What is causing this? Can't download bank information because account names are different


  • Hello @mmini


    Thank you for reaching out on the community and telling us about your issue. 

    If you right-click on one of the transactions in the register view and hover over the "Review downloaded payee" option - is the correct Payee name listed? Or does it still show as N/A?

     If it is could you go ahead and try a validate and repair? In order to do so in the top left click on file -> File Operations -> Validate and repair. In the popup window click on validate file and click ok

     When the process completes, a data log will open that details what, if anything, was found during the validation.  That log may be closed or saved for later, but when ready, please close and re-open Quicken. 

    Do the payee names still appear with N/A?  

    Please let us know if this helps resolve the issue for you.




    Quicken Francisco

  • Ps56k2
    Ps56k2 SuperUser ✭✭✭✭✭
    What version ...... Help --> About Quicken
    Do you have more than one Quicken data file - or different Quicken User IDs ?
    Quicken Subscription - Windows 10
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