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Can't pay bills to Bank of america

When I submit a payment using quicken pay to bank of america, it returns as unsuccessful. no error codes. with additional information to log onto biller's website and retry.

Answers

  • Sherlock
    Sherlock SuperUser ✭✭✭✭✭
    edited March 2020
    Please provide the year and version of Quicken being used: select Help > About Quicken

    I'm asking because your profile says you are using Quicken Mac 2017 but you have filed this post under Quicken for Windows.

    Please explain what you mean by quicken pay to bank of america. 

  • coleah
    coleah Member
    I am using the latest version 2020 version 25.21 Build 27.1.25.21
    I am using the new Quicken pay function to pay bill.
    When paying my Bank of America Bill, it is returned as unsuccessful with an additional note to log onto biller's website and retry.
  • Sherlock
    Sherlock SuperUser ✭✭✭✭✭
    coleah said:
    I am using the latest version 2020 version 25.21 Build 27.1.25.21
    I am using the new Quicken pay function to pay bill.
    When paying my Bank of America Bill, it is returned as unsuccessful with an additional note to log onto biller's website and retry.
    To avoid confusion in the future, I suggest you update your community profile.

    If you are using Quick Pay and you are able sign in the the Bank of America web site using the credentials you provided when you created the online bill and the payment is not present, I suggest you contact Quicken Support: https://www.quicken.com/support/quicken-support-options
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