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Quicken Check Pay No Acknowledgement

With Quicken Bill Pay I would create a payment, label it SEND in the register, and then connect to Quicken Bill Pay. Then the SEND would change to an online check number, or not. Perfect. If a check number appeared this is my acknowledgement that my transaction was accepted.

Now with Check Pay, I create a payment transaction and then that transaction appears in my check register and its row is colored in light yellow. But how do I know that Quicken has accepted my instruction and will execute the transaction? There is no positive acknowledgement.

Answers

  • Sherlock
    Sherlock SuperUser ✭✭✭✭✭
    With Quick Pay and Check Pay, the payment instruction is sent when we select Confirm. If you haven't already, you may want to review: https://www.quicken.com/support/quicken-bill-manager-how-make-payments-using-quick-pay-and-check-pay
  • Pat Sills
    Pat Sills Member ✭✭
    Arggh! No! The Check Pay instructions (that you gave me the link to) do not work! The only ACTION I see is Enter. I never see any option for Check Pay in that box or pull down menu. I am so frustrated that you have taken the bill pay process and broken it so badly.
  • Sherlock
    Sherlock SuperUser ✭✭✭✭✭
    edited April 2020
    Pat Sills said:
    Arggh! No! The Check Pay instructions (that you gave me the link to) do not work! The only ACTION I see is Enter. I never see any option for Check Pay in that box or pull down menu. I am so frustrated that you have taken the bill pay process and broken it so badly.
    I suspect you're attempting to use a manual reminder that you have not configured to use Check Pay: select Edit > This instance and all other instances, check Allow paying with Check Pay, and select Done.
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