Quicken Community is moving to Single Sign On! Starting 1/22/21, you'll sign in to the community with your Quicken ID. For more information: http://bit.ly/CommunitySSO
Why do I get Quicken 2016 startup error?

John Garate
Member ✭✭
I'm using Quicken 2016 on Windows 10 PC. Every time I start the program I get the error message "Unable to check for updates, the server file has failed to load. We are unable to contact Quicken server.....". I suspect Quicken is no longer supporting version 2016. How can I stop the error message?
0
Best Answer
-
Chris_QPW: I set Periodic update period to 0 and that seems to have solved the problem, at least for the last half dozen starts. Thanks for your help.0
Answers
-
Check that you are on the latest release. I see it should be R19.5. If not, you can download from here.
user since '92 | Quicken Windows Premier - Subscription | Windows 10 Pro version 20H2
0 -
Yes, I'm using R19.50
-
Does this block you from using Quicken?
Signature:
(I'm always using the latest Quicken Windows Premier subscription version)
This is my website: http://www.quicknperlwiz.com/0 -
All ability to download into QW2016 ended on 4/30/19, about 3.5 years after the product was first released.You should have, in the months leading up to 4/30, received MULTIPLE emails about this discontinuation of service.Here it is again:https://www.quicken.com/support/quicken-discontinuation-policy
Q user since DOS version 5
Now running Quicken Windows Subscription, Home & Business
Retired "Certified Information Systems Auditor" & Bank Audit VP0 -
NotACPA said:All ability to download into QW2016 ended on 4/30/19, about 3.5 years after the product was first released.You should have, in the months leading up to 4/30, received MULTIPLE emails about this discontinuation of service.Here it is again:https://www.quicken.com/support/quicken-discontinuation-policy
This isn't about downloading transactions, it is about getting this error message at startup. Quicken does check at startup for updates and such even in the old versions, they never have turned these off even after the support expires.
Signature:
(I'm always using the latest Quicken Windows Premier subscription version)
This is my website: http://www.quicknperlwiz.com/0 -
I can answer my own question. As it turns out I had Quicken 2016 installed on my "test machine" and got the same error at start up (and it does stop Quicken from running). Note that I closed that, and started again and this time it started. This is consistent with the fact that Quicken checks for updates every few days, so once the check had be "registered" it won't do it again for a few days.There is a way to fix this. At least it seems to have worked in my test.With File Explorer go to: C:\ProgramData\Intuit\Quicken\ConfigDouble click on Quicken.ini to edit it.Change "Periodic_update_period" to 0.This seems to turn it off.Note the test for that was to leave it at 4 (which is what it was set to)and change the "Periodic_last_update" to a date more than 4 days into the past and then start Quicken and see it get the error. With it set to 0 it doesn't get the error so I'm guessing that all the checking is disabled too.
Signature:
(I'm always using the latest Quicken Windows Premier subscription version)
This is my website: http://www.quicknperlwiz.com/1 -
Chris_QPW: I set Periodic update period to 0 and that seems to have solved the problem, at least for the last half dozen starts. Thanks for your help.0
This discussion has been closed.