How can I remove a manually entered pending transaction in my register?

George Malinowski

If I could cancel the transaction, I think it will let me delete it. Can't find how to cancel this transaction.

RickO

Canceling a bill pay is a little bit hidden. Here's how:

1. Double click the transaction for edit
2. Click the blue Edit Details box (button) below the transaction
3. Click the Online Payment tab 
4. If the transaction can still be canceled, you should see a Cancel button in the Online Payment Details.

RickO

Canceling a bill pay is a little bit hidden. Here's how:

1. Double click the transaction for edit
2. Click the blue Edit Details box (button) below the transaction
3. Click the Online Payment tab 
4. If the transaction can still be canceled, you should see a Cancel button in the Online Payment Details.

George Malinowski

Thanks Rick, I did see a cancel button, but all it did was cancel the edit window. It did not cancel the transaction.

RickO

Yes, if the transaction could still be canceled, there'd be an additional button labeled "cancel payment" or something like that. This means the transaction is beyond the cancelation timeframe. You will need to contact the bank to try to cancel it.

Marcls

See the question description.

moski

This worked for me like a charm. I couldn't find the info anywhere in the dedicated help files on the computer. It's great that we have people who know the answers here on the Forum!

George Malinowski

Thank you moski, however, I don't see the fix. How do I view it?