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Planned Support for Morgan Stanley Cash / Investment Accounts

Zoolook
Zoolook Member ✭✭✭
Hi - Morgan Stanley offers several accounts that can be used as both cash and investment accounts, under the URL morganstanleyclientserv.com

Automatic downloads from these accounts are supported in (removed), but not in either Quicken Windows or Quicken Mac. It might be because on setup you're forced to select the account type (Checking, Investing etc) but these accounts allow both.

Does your import partner support them, and if so what kind of account do a pick to find it?

Best Answers

  • NotACPA
    NotACPA SuperUser, Windows Beta Beta
    Accepted Answer
    Zoolook said:
    NotACPA said:
    It would be ENTIRELY Morgan Stanley's decision as to when to allow these account types to be downloaded into Q.  Quicken can't force them to do so.
    Go bug MS.

    The accounts are available for download via Direct Access on other financial applications, just not Quicken.

    Immaterial.  Downloads into Q are NOT allowed unless the Financial Institution has signed the contract with Q/Intuit to provide such downloads.
    That's just the way things are.
    Q user since DOS version 5
    Now running Quicken Windows Subscription,  Home & Business
    Retired "Certified Information Systems Auditor" & Bank Audit VP

Answers

  • NotACPA
    NotACPA SuperUser, Windows Beta Beta
    It would be ENTIRELY Morgan Stanley's decision as to when to allow these account types to be downloaded into Q.  Quicken can't force them to do so.
    Go bug MS.
    Q user since DOS version 5
    Now running Quicken Windows Subscription,  Home & Business
    Retired "Certified Information Systems Auditor" & Bank Audit VP
  • Boatnmaniac
    Boatnmaniac SuperUser ✭✭✭✭
    One other comment:  If you run into issues trying to set up online services for your accounts in Quicken, you could log into your online account and see if your account transactions can be downloaded from there in QFX (or "Quicken") format.  If that format is available, you can download from there and import the file into Quicken.  Your accounts will then be set up for Web Connect.  If that is successful, you can then go to the Online Services tab in Account Details and you should see a link saying that an improved connection method is available.  Click on that link to try setting up your Direct Connect connection.
    (QW Premier Subscription: R32.12 on Windows 10)
  • Zoolook
    Zoolook Member ✭✭✭
    edited April 2020
    NotACPA said:
    It would be ENTIRELY Morgan Stanley's decision as to when to allow these account types to be downloaded into Q.  Quicken can't force them to do so.
    Go bug MS.

    The accounts are available for download via Direct Access on other financial applications, just not Quicken.
  • Zoolook
    Zoolook Member ✭✭✭
    Morgan Stanley Cash Management and Wealth Management both support Direct Connect via morganstanley.com/online/.  Since they both use the same URL for connection you should be able to select either type of account to start the setup process and during the process both accounts should get downloaded and set up.
    The URL you provided is different from the one Quicken uses.  If your Morgan Stanley online account login credentials allow you to log in at morganstanley.com/online/ then they will work with Quicken.
    If they don't work with morganstanley.com/online/ you will need to find out if you can set up an online account with morganstanley.com/online/ and then use those credentials to set up online services in Quicken.  If you can't access your accounts through morganstanley.com/online/ you will not be able to set up online services for your accounts in Quicken.

    Thanks for both of your replies - it actually worked linking the already set up account in Quicken to the MS Wealth Management - for some reason that did not work setting up from scratch (i.e. no account) although it's entirely possible I made a mistake.

    Thanks again - stay safe.
  • NotACPA
    NotACPA SuperUser, Windows Beta Beta
    Accepted Answer
    Zoolook said:
    NotACPA said:
    It would be ENTIRELY Morgan Stanley's decision as to when to allow these account types to be downloaded into Q.  Quicken can't force them to do so.
    Go bug MS.

    The accounts are available for download via Direct Access on other financial applications, just not Quicken.

    Immaterial.  Downloads into Q are NOT allowed unless the Financial Institution has signed the contract with Q/Intuit to provide such downloads.
    That's just the way things are.
    Q user since DOS version 5
    Now running Quicken Windows Subscription,  Home & Business
    Retired "Certified Information Systems Auditor" & Bank Audit VP
  • Boatnmaniac
    Boatnmaniac SuperUser ✭✭✭✭
    Zoolook said:
    NotACPA said:
    It would be ENTIRELY Morgan Stanley's decision as to when to allow these account types to be downloaded into Q.  Quicken can't force them to do so.
    Go bug MS.

    The accounts are available for download via Direct Access on other financial applications, just not Quicken.
    FYI - Quicken has a proprietary connection process that cannot be used with any other personal finance tools.  Quicken charges the financial institutions a fee for the right to use this connection process.  Financial institutions that do not contract with Quicken and pay this fee are not permitted to download information into Quicken.  Other personal finance tools use different connection methods.  Just because a financial institution allows for direct downloads into some personal finance tools doesn't mean that it can be done with all such tools. 
    (QW Premier Subscription: R32.12 on Windows 10)
  • Zoolook
    Zoolook Member ✭✭✭
    NotACPA said:
    Zoolook said:
    NotACPA said:
    It would be ENTIRELY Morgan Stanley's decision as to when to allow these account types to be downloaded into Q.  Quicken can't force them to do so.
    Go bug MS.

    The accounts are available for download via Direct Access on other financial applications, just not Quicken.

    Immaterial.  Downloads into Q are NOT allowed unless the Financial Institution has signed the contract with Q/Intuit to provide such downloads.
    That's just the way things are.
    Only they are available for download to Quicken. So not only was your answer unhelpful, your assumption was incorrect incorrect.

    I don't know why you're in such an antagonistic mood, but take it elsewhere.
  • Zoolook
    Zoolook Member ✭✭✭
    edited April 2020
    Zoolook said:
    NotACPA said:
    It would be ENTIRELY Morgan Stanley's decision as to when to allow these account types to be downloaded into Q.  Quicken can't force them to do so.
    Go bug MS.

    The accounts are available for download via Direct Access on other financial applications, just not Quicken.
    FYI - Quicken has a proprietary connection process that cannot be used with any other personal finance tools.  Quicken charges the financial institutions a fee for the right to use this connection process.  Financial institutions that do not contract with Quicken and pay this fee are not permitted to download information into Quicken.  Other personal finance tools use different connection methods.  Just because a financial institution allows for direct downloads into some personal finance tools doesn't mean that it can be done with all such tools. 
    This is actually a more interesting topic to me than I'd like to admit, and to be honest I have not followed Quicken's changes on the back end particularly closely over the last five years or so, because I've primarily used a Mac and Banktivity, but always kept Quicken running in the background "just in case".

    I do remember different Intuit products having different financial institutions available for download. [removed], Quicken Windows and the old Mac Quicken (2007 and later Heathrow) all had slightly different institutions available. Even now, Simplify (by Quicken) does not have the same connections as Quicken itself - for example Morgan Stanley Wealth Management isn't available for Simplifi

    And yet, [removed] and a few others, use aggregators (some use more than one, such as [removed]).

    What's interesting, is take something like Chase.com (I bank with them). There are two connection methods available in Banktivity, Direct Access and Direct Download (OFX). If you use Direct Download, you can see future bill payments in the downloads, and even set up bill payments. If you use Direct Access, you can't. Even more bizarre is that Direct Access requires an annual subscription, despite fewer features, but Direct Connect does not. AFAIK, all institutions that have Direct Connect also have Direct Access, but not the other way around. Chase.com used to charge $9.99 a month to allow Quicken access but they removed that charge about 10 years ago.

    Sorry for the ramble...
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