Unable to update existing bank account

Goldstar

Account information is downloaded but will not recognize existing account and instead wants to create a new account

RickO

You can try deactivating downloads on the existing account and then see if you can set it up again. Open the account settings, then click Troubleshooting > Deactivate. Set it up again in the same place.

Another solution is to just go ahead and let it create the new account. Then drag all non-duplicate the transactions from the old account to the new one in the sidebar. You can then delete the now-empty old account and soldier on from there.

RickO

You can try deactivating downloads on the existing account and then see if you can set it up again. Open the account settings, then click Troubleshooting > Deactivate. Set it up again in the same place.

Another solution is to just go ahead and let it create the new account. Then drag all non-duplicate the transactions from the old account to the new one in the sidebar. You can then delete the now-empty old account and soldier on from there.