How do I fix this?

My Quicken program will freeze, allowing neither the saving of a transaction nor backup.

Comments

  • Mary McCoy
    Mary McCoy Member
    I do not know if my account has been charged for an update or not. I'm using Quicken 2018 for Windows.
  • Frankx
    Frankx SuperUser ✭✭✭✭✭
    Hi @Mary McCoy,

    Can you tell us what it says when you click on "Help" > "About Quicken" ?  We need the year, the version and the build.

    Thanks,
    Frankx


                           Quicken H&B-Subscription - Windows 10 Home - Ver. 2004
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