How do I fix this?

My Quicken program will freeze, allowing neither the saving of a transaction nor backup.


  • Mary McCoy
    Mary McCoy Member
    I do not know if my account has been charged for an update or not. I'm using Quicken 2018 for Windows.
  • Frankx
    Frankx SuperUser ✭✭✭✭✭
    Hi @Mary McCoy,

    Can you tell us what it says when you click on "Help" > "About Quicken" ?  We need the year, the version and the build.


                            Quicken Home, Business & Rental Property - Windows 10-Home Version

                                             - - - - Quicken User since 1984 - - - 
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