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One Step Update is generating a CC-505 Error for S&T Bank

One Step Update is generating a CC-505 Error for S&T Bank. Any solutions?

Best Answer


  • UKR
    UKR SuperUser ✭✭✭✭✭
  • craigneal
    craigneal Member ✭✭
    This did not solve my problem. I actually tried this last week. Same result. CC-505 error.
  • craigneal
    craigneal Member ✭✭
    UKR. I appreciate your help though.
  • NotACPA
    NotACPA SuperUser, Windows Beta Beta
    Please do HELP, About Quicken and tell us what Q product you're running and the BUILD for that product.  Also, if it's present, what's the "Valid Thru" date?
    Next, when you do TOOLS, Account List... what shows in the "Transaction Download" column adjacent to this account?
    Q user since DOS version 5
    Now running Quicken Windows Subscription,  Home & Business
    Retired "Certified Information Systems Auditor" & Bank Audit VP
  • craigneal
    craigneal Member ✭✭
    Quicken Premier
    Year: 2020
    Version: R25.21
    Build: 27.125.21
    Membership Valid Until: Dec 26, 2020

    The column titled "Transaction Download" contains Yes (Express Web Connect). The next column "Last Download" contains March 20, 2020 9:54 PM.
    The next column "Financial Inst" contains S&T Bank - CIB

    Thanks for the help!
  • craigneal
    craigneal Member ✭✭
    Reset Account worked. Thanks to all who had suggestions.
  • craigneal
    craigneal Member ✭✭
    "Reset Account" did not work the first time, but after a failed "One Step Update," I "Updated" just the S&T Bank account and it worked. Thanks to all who had suggestions.
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