Thank you for
reaching out on the community and telling us about your issue. Have you been getting this issue for a while? Generally resetting the cloud will help us get a little bit more info on the issue. Could you also let us know which version of quicken you're running? If you go across the top to help -> about quicken you'll be able to find it there. As for resetting the cloud could you go up to Edit -> Preferences. In the popup go down to quicken id, Sync and alerts. Through here you should see a box on the right that says reset your cloud data. Once this is done go ahead and see if you're still getting the error.
Please let us know how it goes!
@bhupesh Thank you for trying. By chance do you know if your fifth third bank connection is direct connect or web connect? The next thing that we could try is turning off the mobile sync on the account if you go across the top to mobile and web - >go to mobile and web. On the right side you should see a blue text saying (x) eligible accounts. Click on this and then remove the check mark next to your fifth third bank account. Once you do this go ahead and click ok. Once it's done go ahead and click on the eligible accounts section. check mark the account again and see if it does sync correctly.
Once you do this let me know how it goes.
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