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Citi Costco card not retrieving bill until I authorize again on the Citi website
Larry4 Member ✭✭✭
I knew I had a new Citi Costco visa statement but the biller did not retrieve it over several days. Card transactions were coming down but not the biller statement. I tried to retrieve it both through One Step Update and updating the biller directly on the Bills & Income tab, no error messages and the biller just said something to the effect "Biller added but no statement available". On a hunch, I went to the Citi website and used the More Settings\Manage Desktop Apps and tried updating the biller and it worked and downloaded the statement. Has anyone else noticed this issue?
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