Home Alerts & Known Product Issues

UPDATED 4/14/20 US Bank Returns CC-505/105 Error

Quicken SarahQuicken Sarah Administrator, Moderator mod
We are investigating reports of Quicken for Windows and Mac Users receiving a CC-505/105 error when attempting to add/update accounts with US Bank using the Express Web Connect/Quicken Connect method.

If the steps here, do not resolve the error and you would like to add your information to the open investigation, please contact Quicken Support and reference Alert - 7556080.

To be automatically notified of updates and/or a resolution become available, please "bookmark" this Alert by clicking the yellow star icon in the upper right.

Thank you!


  • Quicken SarahQuicken Sarah Administrator, Moderator mod
    UPDATE 4/16/20

    We have received confirmation that due to the recent release of COVID-19 relief payments, many banks are experiencing a high volume of online activity.  In order to maintain their systems, some banks are limiting the amount of traffic to their servers, which may cause temporary issues when attempting to download from these banks into Quicken.

    To continue tracking this issue, please visit here to bookmark the ongoing Alert for this situation.

    Thank you!
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