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My checks no longer print the bottom half of who and amount

When I print checks only the top 1/3 prints. It no longer prints on the bottom 2/3 or what I call the duplicate. The bottom 2/3 comes out blank. I have not switched any settings and even looked in settings to see why it isn't printing and I've found nothing. Everything was printing correctly up until a month ago.

Answers

  • UKR
    UKR SuperUser ✭✭✭✭✭
    Assuming that you are talking about Voucher checks with 2 stubs, make sure that you have selected Check Style: Voucher in Printer setup / For printing checks and that this setting is enabled:
    Edit / Preferences / Write Checks: Print categories on voucher checks.
  • PJH001
    PJH001 Member
    so I am using single sheets with 1 check and 2 stubs and I am not getting any detail on the stubs either, and its been like that for over 2 years - I have the setting as described (Edit / Preferences / Write Checks: Print categories on voucher checks) and I am using the subscription service software build 27.1.25.21 - and secondly I have to select and print 1 check at a time - if I select to print 10 check they don't all print - seems to randomly not print them all.
  • Rocket J Squirrel
    Rocket J Squirrel SuperUser, Windows Beta ✭✭✭✭✭
    Have you already tried the "Reset all Quicken printer settings" on the Validate & Repair dialog? If not try that. First record any custom printer settings because you will lose them and re-enter them by hand.
    Quicken user since version 2 for DOS, now using QWin Premier Subscription on Win10 Pro.
  • UKR
    UKR SuperUser ✭✭✭✭✭

    Try resetting your printer definitions in Quicken and then redefine the printer:

    For Quicken for Windows versions 2009 and older:

    • Close Quicken
    • Use Windows File Explorer to locate and rename the file
      C:\Users\_username_\AppData\Roaming\Intuit\Quicken\Config\WPR.DAT to WPR.OLD
    • Now set up your printer again, as described below. The WPR.DAT file will be recreated next time you start Quicken.

    For Quicken for Windows 2010 and newer:

    • Click File / File Operations / Validate and Repair. Click "Reset Quicken Printer Settings", then click OK.
    • Now set up your printer (see below)

    Printer Setup (all versions):

    • Close and restart Quicken (might not be necessary, but it can't hurt)
    • In Quicken click File / Printer Setup / For Printing  and visit all selections as needed
      (a) for Reports,
      (b) for Checks,
      (c) for Invoices [Quicken H&B, RPM users only]
      and define your printer.

    If you're printing checks, do not forget to select the correct check style.

    • For 3-per-page personal size checks choose "Wallet Checks (Check 21 ...)", not "Wallet Checks" (unless you still use some very old stock from many years ago)
    • For 3-per-page business size checks choose "Standard Checks", not "Voucher Checks".
    • For 1-per-page business size checks with 2 stubs choose "Voucher Checks".
    • Canadian users need to choose between 2 layout styles, e.g., old style "Voucher" vs. new style "Voucher - Image ready".

    (Optional) If you are printing a logo (image) on your checks, click the Logo button and make sure that your logo image file is still where Quicken expects it to be.
    Also choose the proper features for printing partial pages when using 3-per-page stock.
    Users of continuous forms on dot matrix printers: Be sure to select "Continuous Forms" instead of "Page-oriented".
    Laser / inkjet sheet-fed printers: select paper size 8.5*11", standard paper. Do not use any "Auto detect" or photo print settings.

    Make sure that at least one of your printers is marked as Windows Default Printer ... doesn't have to be the one you want to use with Quicken, but you need at least one marked Default Printer

    In some of the newer versions of Windows 10 you may also need to do this:
    Go into Windows Settings or Control Panel, Printers & Scanners.
    Uncheck "Let Windows manage my default printer".


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