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Upgraded to Q Deluxe 2020, now have pending payments to send from 2015

I updated from Mac Quicken 2017 Premiere to Mac Quicken Deluxe 2020.

After the conversion, whenever I quit Quicken 2020, I get a notice:
"Pending payments to send:
9/23/2015 $41.44 to
10/23/2015 $44.78 to
"
I displayed all transactions and could not find either of these amounts. The "to" is blank so I can't search by payee. :#

How can I find and clear these transactions?

Answers

  • Quicken FranciscoQuicken Francisco Moderator mod

    Hello @John

     

    Thank you for reaching out on the community and telling us about your issue. That is quite off you're unable to find the payments. I believe you recently converted so it's worth maybe trying this.


    Could you open up your quicken 2017 program and see if the payments are in there? If they are go ahead and delete them.  Once this is done go ahead and save a backup. Go up to file -> Save a backup  when deciding where to save it I would recommend saving it the desktop to make it easier. 

    After this close the 2017 program and go back to the newer one. Go up to file -> Open then navigate to wherever you saved it. Open it up and it will ask you to restore and convert the file. This file should ideally now not have the two payments 

     

    Please try this out and let me know how it goes!

     

    Thanks,

     

    Quicken Francisco


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