Do you use Quicken Mac or Quicken for Windows? US or Canadian
What version, edition level and release of Quicken are you using? Click Help / About Quicken (Mac: Quicken /
About Quicken) to get this information.
What version of Windows or Mac OS are you using?What Region and Language settings are you using? English (US) or something else?
Let's try some
"Troubleshooting 101" to ensure the Quicken software is installed and
updated properly and that your data file is in good working order.
Please perform all the steps in this document in the order specified:Troubleshooting
101 - Fixing Software Installation and Data File Problems
If you haven't done
so already, I'd say it's time to call Quicken Support on the phone and request
help. Let them do a screen share session
with you to review the situation on your computer, to determine the nature
of the problem and to figure out how to fix it.
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