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Bill manager payments not reconciling with source account

I have paid several bill using the new (argh) bill manager.
The payments have been received by the receiving company, and are marked as reconciled in the quicken payee register, but they remain un-reconciled in the source account.
Manually reconciling them causes a balance error which asks for an adjustment entry to be made.
Help.

Comments

  • Sherlock
    Sherlock SuperUser ✭✭✭✭✭
    These payments sound like they're transfer transactions.  If you have verified that the transactions have been posted by the financial institutions and were properly matched on import and not unintentionally duplicated, then I suspect you may have broken transfer transactions.  You may be able to verify the issue by attempting to follow the linkage: right click on the transaction and select Go To matching transaction.  If the transfer transactions are not linked properly, you may want to attempt to delete and reenter the broken transactions or attempt a Copy and Validatehttps://www.quicken.com/support/advanced-data-file-troubleshooting-correct-problems-quicken-windows

  • kelsays1 .
    kelsays1 . Member ✭✭
    I guess I will have to tolerate the support phone number. Following your advice, nothing I do fixes any of these transactions.
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