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Won't reconcile with bank account

Long time user. New problem. Can't get Quicken to correctly reconcile checking account. tried to reconcile for this month, but it went back to12/1/19 to enter an adjustment like it doesn't recognize current date.

Comments

  • Alice GiancolaAlice Giancola Member ✭✭
    Bank is Navy Federal
  • Quicken_TykaQuicken_Tyka Moderator mod
    Hello @Alice Giancola

    Thank you for taking the time to visit the Community to post your issue, although I apologize that you haven't received a response.

    I would recommend contacting support directly by phone for assistance with this issue.

    https://www.quicken.com/support#contact-support

    Quicken Care has the ability to initiate a screen share to view the issue in real-time to review and help locate the discrepancy.

    Thank you,

    -Quicken Tyka

    -Quicken Tyka
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