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What do I do with the following issue

See attachment below for screen shot of error message when I try to set up an account. I have a product but cannot access it because I am blocked at this point. I have tried changing everything without success.


Answers

  • Frankx
    Frankx SuperUser ✭✭✭✭✭
    Edited to remove personal info


    Quicken H&B-Subscription - Ver. R29.20 - Build 27.1.29.20  - Windows 10 Home - Ver. 2004
                                             - - - - Quicken User since 1984 - - - 
      -  If you find this reply helpful, please click "Helpful" (below), so others will know! Thank you.  -
  • Quicken Francisco
    Quicken Francisco Moderator mod
    edited April 2020

    Hello @DMathieu

     

    Thank you for reaching out on the community and telling us about your issue.Due to this being while trying to sign up on the website,  I recommend contacting Quicken Support via chat or phone to see if we're able to find out why we're getting that specific error. There's not much troubleshooting to be done since it seems like something is preventing it from going through on the back end. I'll post our hours down below as well.

    Quicken Phone Support Current Hours of Operation:

    Monday through Friday

    5:00 am to 5:00 pm PDT

     

    Quicken Chat Support Current Hours of Operation:

    Monday through Sunday

    5:00 am to 5:00pm PDT

     

    Thanks,

     

    Quicken Francisco


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