Home Alerts & Known Product Issues

RESOLVED 5/4/20: NEW 4/28/20: Santander Bank returns a CC-502/102 error

Some Quicken for Windows and Quicken for Mac Users may receive a CC-502/102 error when attempting to add or update accounts with Santander Bank in Quicken.

We are aware of the issue and are working to resolve it, however, there is no ETA on a resolution at this time.

Please see this Support Article for more information regarding this specific error: https://www.quicken.com/support/error-when-updating-accounts-cc-502

If you would like to be automatically notified of any updates regarding this issue, please "bookmark" this Alert by clicking the yellow star in the upper right corner.

Thank you!

Alert ID: 7601265



  • Quicken_NatalieQuicken_Natalie Moderator mod
    RESOLVED 5/4/20

    We have been notified that this issue is now resolved. Everyone should now be able to add or update their accounts with Santander Bank in Quicken as expected.

    Thank you!

This discussion has been closed.