Will Two Factor Authentication be provided soon? (Q Web)

I have been a Quicken user for 15+ years. I decided to take a look at the web version and was amazed that there was no 2FA to login. After several calls with Quicken support, verifying my concerns - that yes, if my login/password are compromised, then the hacker can view what I have sync'd to the web, through my last sync.

The support person agreed that is a security flaw and needs to be addressed. He agreed to submit the issue and asked that I do so in the community here. This leads me to have an additional concern about the overall security stance from Quicken on how it is handling web security for their customers. How do you communicate to users your best practices to ensure that customers data and privacy are secured.

12 votes

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  • Quicken Hugh
    Quicken Hugh Alumni ✭✭✭✭
    edited September 2020
    Yes, Quicken does work with MFA (also known as 2FA), please see this article: https://www.quicken.com/support/secure-login-mfa-information

    More information about how Quicken protects your privacy: https://www.quicken.com/support/how-quicken-protects-financial-information
    Our Privacy Policy is here: https://www.quicken.com/privacy
    And on the Mobile App: https://www.quicken.com/support/quicken-mobile-app-privacy-and-security
    If you are concerned about the CCPA: https://www.quicken.com/support/california-consumer-privacy-act-ccpa-frequently-asked-questions
    A search with the term "privacy" brings up 21 separate results discussing different aspects of how Quicken Inc. works to protect and secure your data. https://www.quicken.com/support/search/privacy
  • Chris_QPW
    Chris_QPW Member ✭✭✭✭
    @Quicken Hugh This idea/suggestion isn't about Quicken downloading transactions for accounts that have 2FA enabled.  It is about the fact that there isn't any choice to use 2FA when logging into the Quicken Web site.  BTW this goes for Quicken Mobile too.
    This is my website: http://www.quicknperlwiz.com/
  • Quicken Hugh
    Quicken Hugh Alumni ✭✭✭✭
    @Chris_QPW , I understand the original question, and I am not disagreeing with the original post, but I wanted to provide a broader answer too. 
  • @Quicken_Hugh I know that if I log into my account, that 2FA is required. But per Chris_QPW's follow up question and my initial inquiry -
    - Is there any plan and timeline to provide 2FA to access the Quicken Web site and Quicken Mobile? If not, what is the reason that it is not believed that level of security is required?
  • Quicken Hugh
    Quicken Hugh Alumni ✭✭✭✭
    edited October 2020
    Please be aware, it is exceedingly rare that Quicken will announce any feature/function/enhancement, or timeline-to-xyz-function-release-date before deployment.
    We do, absolutely, pay attention to customer feedback and product enhancement requests, and votes for Product Ideas. We also have our internal product development road map.

    Rest assured, we do take security extremely seriously.
    What I can say is, 'keep an eye out for updates' to Quicken on the web and the Quicken App.
  • Quicken Anja
    Quicken Anja Moderator mod

    Hello All,

    The Community Support team regularly reviews long-standing posts and Ideas for relevancy and current interest. This Idea seems to have stalled and we would like to gauge the current interest in this request. 

    If you would like to see this idea implemented, please add your vote and a comment explaining how this idea would be beneficial for you. More information, including steps to vote and how to submit your own Ideas for future product features/improvements, is also available here.

    Thank you,

    Quicken Community Support Team

    -Quicken Anja
  • Austin@
    [email protected] Mac Beta Beta

    I would appreciate 2-Factor authentication for Quicken on the Web and signing into the Quicken Mobile App.

  • I would appreciate 2-Factor authentication for Quicken on the Web. I cannot comprehend why this wasn't implemented years ago.
  • Sagar
    Sagar Member

    I would use quicken cloud only if 2FA using a security key such as Yubikey and an additional backup authenticator app are allowed as 2fa.