Quicken Screen Locking Up

This discussion was created from comments split from: Quicken 2017 Issues [edited].


  • BBereit
    BBereit Member
    My quicken subscription version works for a few minutes, then the screen locks. Wait a few minutes and it runs again. Then it locks after a few key strokes. Very frustrating. I never had problems with earlier versions. any ideas? I am running on Windows 10 on an HP laptop.
  • UKR
    UKR SuperUser ✭✭✭✭✭
    How much RAM is installed in your laptop?
    How much RAM is actually in use while running Quicken and all your other applications? Task Manager will tell you.
    How much disk I/O to your C - drive is occurring while Quicken is slow?
    Where is your Quicken data file located? The recommended location in \Documents\Quicken on your C - drive or someplace else?
    Are you running MS OneDrive, Dropbox or any other cloud backup software and does this software access the Quicken data file while Quicken is running?